Bird Buddy Smart Bird Feeder with Camera and Solar Roof: Weather-Resistant, Hanging or Pole Mount

A: It comes with both a pole mount and a hook. My Bird Buddy is hanging from a shepard's hook.

A: Hi Sing Sing, thanks for reaching out about Bird Buddy Smart Bird Feeder with Camera and Solar Roof You can mount your Bird Buddy on a pole, a wall, or a fence; the hanging cord that’s included in the order also allows you to hang it from just about anywhere! For more details about the various mounts and installation instructions for your Bird Buddy feeder, check out these articles: Included mounts: Universal pole mount Metal hanger Purchasable mounts: Wall mount If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hello, Sing Sing! There are three ways to set up your Bird Buddy. You can hang it using the included metal hanger, mount it on a pole with the provided pole mount, or, if you’d like to attach it to a wall, you can purchase our optional wall mount.

A: Hi CW, thanks for reaching out about Bird Buddy Smart Bird Feeder with Camera and Solar Roof To better understand your individual needs, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Great question! Bird Buddy records sound with postcards, so you can both see and hear your backyard visitors, though the live stream plays without audio. Identifying bird songs isn’t a feature yet, but that’s a great idea and we’ll be sure to pass it along to the team!

A: Hi Tara, thanks for reaching out about Bird Buddy Smart Bird Feeder with Camera and Solar Roof. Yes, the Bird Buddy Smart Bird Feeder with Camera and Solar Roof can be used in the UK. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Yes, our feeders work all across the globe, including the UK! 🤗 We’re proud that many happy birders, and of course, lots of birds, are already enjoying our feeders in the UK and beyond. They’re designed to suit a wide variety of environments and bird species, so no matter where you are, you can expect plenty of feathered visitors!

A: Hi RobinJ, thanks for reaching out about the Bird Buddy Smart Bird Feeder with Camera and Solar Roof. Yes, you can use the Bird Buddy Smart Bird Feeder with Camera and Solar Roof with Alexa, even if a smartphone is not currently available. While you won't be using a smartphone for ongoing interaction, the initial setup of the Bird Buddy does require the Bird Buddy app on a smartphone to connect the feeder to your Wi-Fi network. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day between 7 am and 11 pm CST.

A: Thanks for your message! While Bird Buddy works with Alexa for features like viewing postcards and daily recaps, a smartphone is still needed to set up and pair the feeder initially. Live streaming via Alexa isn’t available just yet.

A: Absolutely not!!! Squirrels will get to this

A: While it’s not completely squirrel-proof, there are ways to help deter them! If you're worried about squirrels, we recommend using a squirrel baffle and placing the feeder away from trees or structures squirrels can jump from. You can also use seed blends squirrels wouldn't like! 🐦

A: Thank you for your question. The core app experience is free for all owners and guests, but the Premium Subscription offers extra features to enhance your birding experience: - 2K Ultra Resolution: Capture every detail. - Access Remote Feeders: Watch birds worldwide. - Unlimited Cloud Storage: Save all your bird moments. - Name That Bird: Name and track your favorites. - Bird Care Alerts: Get tips on keeping birds healthy. - Membership Discounts: 20% off new Bird Buddy products. - Beta Labs: Early access to new features. If you would like to buy our Premium subscription there is a yearly and a monthly option.

A: Hi Gabriella, thanks for reaching out about Bird Buddy Smart Bird Feeder with Camera and Solar Roof This connects to your home wireless network. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Bird Buddy's connectivity is supported by the typical wireless standard 802.11 b/g/n with a 2.4 GHz frequency that uses the Wi-Fi Protected Access II (WPA2 or WPA3) protocol. It will not be able to connect to Wi-Fi @5 GHz (and such networks will not appear on the list of available networks during the pairing process). But no worries, all Wi-Fi routers actually offer the option to connect to both 2.4GHz and 5GHz frequencies, and our support is there to help you with the setup. You can reach them at support@mybirdbuddy.com

A: Hi Doffenshmirts, thanks for reaching out about Bird Buddy Smart Bird Feeder with Camera and Solar Roof Bird Buddy offers a free standard subscription to its app, which includes access to videos and postcards. The app also notifies users when the feeder needs to be cleaned, refilled, or if the solar roof needs to be recharged. Bird Buddy also offers a Pro subscription that unlocks additional features, including higher video quality If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hello Doofenshmirtz. Thank you for the question. While the core app experience is free for all owners and guests, our Premium Subscription unlocks special customizations designed to elevate your birding experience with the following features: - High resolution: 2K Ultra resolution. - Unlock all remote feeders - Unlimited cloud storage - Name That Bird: Noticed a bird returning again and again? Give it a unique name, track its visits, and create a special bond - Bird Care: Receive alerts about sick birds at your feeder and get tips to prevent the spread of disease. - Membership discounts - Try new features: Be the first to test new features in our Beta Labs and help evolve Bird Buddy.

A: Hi Emilio1316, thanks for reaching out about Bird Buddy Smart Bird Feeder with Camera and Solar Roof. It's very possible that as technology becomes cheaper to make or a module becomes "end of life," many companies will keep making the same product with newer modules, such as the camera. The Pro model will normally have additional features as well. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

A: Hi taylor, thanks for reaching out about Bird Buddy Smart Bird Feeder with Camera and Solar Roof. Carefully review the product listing for specific mentions of "Pro" and the enhanced camera specifications to determine if it's the updated version or the original Bird Buddy Smart Bird Feeder with Camera and Solar Roof. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.